Information We Collect
We collect information from customers in order to provide our ERP software services. This may include:
- Contact information such as name, address, phone number and email address.
- Company information such as the business name, address and contact information.
We may also collect information relating to customers' use of the software, including:
- Transaction data such as orders, shipments and inventory data.
- User data such as activity within the software, login times and usage patterns.
How We Use Information
We use the information we collect to provide ERP software services to our customers. This includes:
- Managing customer accounts.
- Providing customer support.
- Reviewing usage patterns to improve our software.
We may also use the information collected to inform customers about new features.
How We Keep Information Secure
We take appropriate measures to keep customer information secure. These measures include industry-standard encryption for customer data during transmission and limiting access to customer data to authorised personnel. We also monitor our systems for security threats and vulnerabilities and take appropriate measures to address them.
Disclosure of Information
We do not disclose customer information to third-party service providers. Customer information may, however, be disclosed where required by law or in response to a valid legal request.
Cloudflare
We use Cloudflare on website forms to help distinguish human visitors from automated traffic and protect the website against spam and abuse. Cloudflare may process technical and browser signals such as the visitor's IP address, TLS fingerprint, user-agent information, site key and associated website origin for bot detection, website security and improvement of Cloudflare's bot-detection capabilities. Verification tokens are also validated with Cloudflare when a protected form is submitted. This website-security processing is separate from customer ERP and business data.
Cloudflare's processing of information is governed by its Privacy Addendum and applicable privacy terms.
Google Analytics
We use Google Analytics to understand how visitors use this website and to help us review and improve website performance and content. Google Analytics may collect website usage and technical information such as user and session statistics, approximate location, browser and device information, and first-party identifiers used to distinguish users and sessions. We do not send any customer ERP business data or information entered to Google Analytics.
Google's processing of Analytics information is governed by its applicable Google Analytics privacy disclosures and privacy terms.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. Customers will be notified of material changes and given an opportunity to review and consent to those changes. Privacy Policy regarding Daksh ERP can be found at the respective portal and In the event of a conflict, that Privacy Policy overrides the conflicting provision
Contact Us
If you have any questions or concerns about this privacy policy or our handling of customer information, please contact us at info@dakshtechnology.com.
Consent
By using our website, ERP or software, you consent to this Privacy Policy and agree to its terms.